A need is identified. The idea is born. Research commenced.

The idea is refined and creating a solution becomes an obsession. Interstate Title Solutions, LLC becomes a company. The passion becomes a reality when it is launched in Florida.

Our nationwide vision became a reality, one state at a time. We develop simple solutions to complex challenges to satisfy a market void. The states of GA, TN and TX go live.

Continuous efforts in research and development foment our growth. New state launches continue to sprout in larger markets. Our technology and service are embraced by one of the largest automotive retailers in the country.

Proprietary software is launched internally to better manage larger volume of transactions in our processing center. Efficiency and transparency are achieved. Nationwide expansion continues into larger markets such as California.

Our technology and service allow us to gain market share. Our human talent becomes a key focal point to achieve our long term strategy: to become the leader in technical solutions for this complex segment of the industry.

A strategic partnership is established with a company who becomes the sole processing center for our clients nationwide. This allows for complete devotion to technical advances by Interstate Title Solutions, LLC and thereby innovating and implementing unique platforms. Customer base doubles.

Think tanks lead to product evolution which adds to our competitive advantage.  Company growth is strong and steady.  Our API (Application Programming Interface) for mass volume consumption is born.

Sizable gain in customer base leads to office expansion as well as team member growth.  Relentless work continues to be at the core of our corporate culture with a single goal: the customer is our priority.

Several years of pure software and idea development allow us to begin taking over the daily responsibilities of processing work for our customers internally. Advances in our internal management systems with refined processes leads by subject matter experts relaunch our new and improved processing center. Our objective is to provide service to our customers both technically and through our fully managed service under one roof.

Our new corporate headquarters is built.  We transition into our new building in April. Growth cements the path to make “compliance”, both internally and externally, the focal point of our business.

Scaleability and customer satisfaction with a quality product and service are embraced across our entire operation.  Process improvement continues with innovative practices providing the best possible business experience.  We “empower” our customers and team members through awareness and education.

Significant human and capital resources are devoted to the research, design and implementation of our API. This solution is a cornerstone for our growth.  Other key areas of focus are:

Customer retention and growth
Process refinement
Continuing education
Team member specialization and further education

Technical infrastructure expansion and comprehensive audit tools are introduced.  Creative ideas are implemented for the API and more products become available. A “Go Green” initiative is expanded which saves about 75,000 pieces of paper per year.

Cutting edge tools are introduced through our user interface to our customers to enhance compliance. Further gain of nationwide customers with regional exposure expands our base of business. Leadership development and education becomes part our corporate culture.

New CRM platform introduced to better facilitate the customer experience.  Enhanced internal communication methods and tools are implemented. Dynamic technology is introduced to handle larger data volumes.  This allows for easier, faster and more accurate ways of system maintenance and government based requirement changes.

New institutional products are introduced after extensive research, customer feedback and market analysis.  Continued effort to fulfill stringent internal quality control standards leads to better compliance results.

A total of 6 products make up our new line of services for mass volume clients.  Data sharing with customer and team members increases via technology and continuing education.  Dynamic tool optimization encompasses more areas of our core business.  Automated mapping systems are developed and implemented.  The journey continues.

A challenging environment for the entire world. We continue to operate with the same passion to make sure that our customers receive the service they need and have come to expect.

At Interstate Title Solutions, LLC, we adapted to the continuing changes in the world.  We strive to maintain our highest level of service to our customers.

We proudly launched our new product line under ITS Nationwide. With ITS Nationwide representing all of our solutions: ITS Dealer, ITS API Solutions, and ITS RV, we continue to achieve a more technologically advanced, precise and efficient software for years to come.

Our continued efforts to improving our technology and information security, along with our goal of providing exceptional title and/or registration services, is a true testament of our mission …making the complex simple.

We pride ourselves in our technological strides this year, by being GLBA (Gramm Leach Bliley Act) compliant and achieving a System and Organization Controls Certification (SOC II Type I).